CXOMA solutions

Enterprise Messaging Across Every Channel

Unified delivery across WhatsApp, SMS, Email, Push notifications, and OTP — with centralized governance and auditability.

The Problem

Enterprises use many channel vendors (WhatsApp, SMS, Email, Push, OTP). These systems are fragmented — different providers, inconsistent delivery guarantees, limited observability, and no unified audit trail, which leads to message loss, compliance risk, and inconsistent customer experience.

Our approach

CXOMA acts as a centralized communication control plane — a multi-channel abstraction layer with a policy-driven routing engine, durable queue-backed delivery with retries and dead-letter handling, unified audit logging for compliance, and observability dashboards for per-tenant insights.

Supported Communication Channels

WhatsApp Business

Official API integration
Template management
Delivery receipts
Region-aware routing

SMS

Multi-provider redundancy
OTP optimization
Regional routing compliance

Email

Transactional + notification
Template management
Bounce tracking
DKIM / SPF alignment support

Push Notifications

Mobile app notifications
Device token management
Segmented broadcast

OTP / One-Time Tokens

Secure generation
Channel-flexible delivery
Expiry + rate limiting
Anti-abuse controls

Benefits

Channel-agnostic messaging API
Centralized compliance posture
Reduced vendor sprawl
Cross-channel fallback and retries
Full audit trail and tenant-aware routing

Govern communication across every channel.

Talk to a solutions engineer about unifying WhatsApp, SMS, Email, Push, and OTP delivery under a single governed control plane.

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